// Safe Play — wpkr Responsible Gaming Programme
Gambling should always be entertainment — never a financial strategy, a way to chase losses, or an escape from daily pressures. wpkr is committed to providing every Pakistani player with the tools, information, and support needed to keep gaming healthy, controlled, and genuinely enjoyable.
// Our Commitments
wpkr's responsible gaming framework is built around six core commitments that protect every Pakistani player — from Karachi to Lahore, Islamabad to Faisalabad — regardless of tier or activity level.
Every new wpkr registration requires full KYC identity verification before any deposit or gameplay is permitted. Government-issued ID and proof of age are mandatory. We do not allow unverified play under any circumstances — no exceptions for any player at any tier.
wpkr gives every player direct control over their deposit limits, loss limits, wager limits, and session time limits — all configurable directly from the account dashboard. Limits can be tightened instantly but may only be increased after a mandatory 72-hour cooling-off period.
Players who feel they need a break can activate self-exclusion directly from their account settings. Options range from a 24-hour cool-down to permanent closure. During self-exclusion, all marketing communications are suppressed and account access is fully blocked — instantly, not after a delay.
wpkr's session reminder system sends in-platform notifications at intervals you define — every 30, 60, or 90 minutes — showing your net session result and time spent. These prompts are designed to keep your awareness sharp during extended cricket betting or live dealer sessions.
wpkr's internal risk team monitors platform-wide behavioural patterns for signs of problematic play — including erratic bet sizing, large loss sessions, and rapid deposit escalation. Players flagged by our system may receive outreach from the responsible gaming team and temporary account reviews.
wpkr's customer support team is available around the clock, every day of the year, via live chat and email. Pakistan Standard Time is our primary operational timezone. All responsible gaming requests — self-exclusion, limit changes, account closures — are treated as priority cases with guaranteed same-session response.
// Account Dashboard Tools
Every wpkr account comes loaded with practical, easy-to-use tools that put you in control of your gaming budget and time. Access all of these from your account settings — no support ticket required.
Set daily, weekly, or monthly PKR deposit caps. Once set, the limit is enforced at the payment gateway level — JazzCash, EasyPaisa, and bank transfers are all subject to the cap.
Instant EffectDefine the maximum PKR amount you are comfortable losing within a set period. When the limit is reached, further wagers are blocked until the period resets — protecting your bankroll automatically.
Daily / WeeklyCap your daily or per-session play time. When the limit expires, a full-screen prompt appears asking whether you want to continue. Continuing requires a deliberate confirmation — making impulsive extended sessions less likely.
ConfigurableTemporarily or permanently block access to your wpkr account. Choose from 24 hours, 7 days, 30 days, 6 months, 1 year, or permanent exclusion. Permanent exclusion cannot be reversed — by design.
Irrevocable Option// Recognise the Signs
Problem gambling does not always look obvious. It often develops gradually — a few extra sessions here, a slightly larger deposit there. Recognising the early warning signs is the most important step toward getting help. If any of the following descriptions feel familiar, wpkr encourages you to use the self-exclusion tools in your account or contact our responsible gaming team immediately.
// Quick Self-Assessment
This is not a clinical diagnostic tool — it is a simple self-check to help you reflect on your current relationship with gambling. If you answer yes to two or more of these questions, we strongly encourage you to reach out to wpkr's support team or explore the self-exclusion and limit tools in your account.
// How To Self-Exclude
Self-exclusion on wpkr takes less than two minutes to activate. The process is straightforward, and once activated, it cannot be overridden by contacting support to request early reinstatement — this is intentional and for your protection.
Access your wpkr account via the login page using your registered Pakistani mobile number or email address and your secure password. Two-factor authentication will be required if enabled on your account.
From your account dashboard, go to Settings → Responsible Gaming → Self-Exclusion. This section is deliberately placed at the top level of account settings — it should never be hard to find when you need it.
Select from 24 hours, 7 days, 30 days, 6 months, 1 year, or permanent exclusion. Read the description of each option carefully. Permanent exclusion means the account is closed forever — there is no reversal pathway.
Confirm your choice by re-entering your account password. Your exclusion activates immediately. You will receive a confirmation email to your registered address, and all marketing communications will be suppressed for the duration.
// For Pakistani Households
wpkr operates a strict 21-plus policy, but we also recognise that in many Pakistani households — whether in Islamabad, Rawalpindi, Faisalabad, or Lahore — multiple family members share devices. If a minor in your household could potentially access a device on which wpkr is logged in, we strongly encourage the following measures.
// Budget-First Gaming
One of the most effective tools against problem gambling is the one you set before you ever open the wpkr app — a clear, pre-defined budget in Pakistani Rupees that represents money you can comfortably afford to lose entirely. The following framework is recommended by international responsible gaming organisations and adapted here for the Pakistani market context.
// Take Control Today
Whether you want to set a deposit limit, activate a cooling-off period, or speak to a wpkr responsible gaming team member, everything you need is available directly from your account. wpkr exists to be entertainment — not a source of financial stress.
* All responsible gaming tools are available 24/7 | 21+ only | Play responsibly